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FKC Job Posting
Virtual Admin Support 

Hi! Are you looking for a positive long term position?


This is the right fit for you if you are:

  • Professional & detail-oriented

  • Friendly & courteous

  • Calm & Polite

  • Mature & responsible

  • Able to maintain confidentiality

  • Looking for long term position

Would you like to be a part of a warm, friendly, positive team in a busy practice providing administrative support and group coordination?

We are looking to add an experienced, highly organized administrative professional to our practice. We are essentially looking for a “Quarterback” to manage the back end of our Counselling team.

The successful candidate will be a friendly, positive, skilled and  an organized team player who will help us deliver an exceptional client experience.

You are a list maker, note taker, committed worker. You have an inherent need to organize, get things done and meet your own deadlines.

You thrive on helping others and can explain things patiently. You like to provide stability and can maintain organization. Your ability to handle details and work hard have made you valued at previous organizations.

1. Characteristics of the perfect candidate:

  • Loyal

  • Self-motivated

  • Team player

  • Super dependable

  • Likes procedures

  • Strong communication skills

  • Organized

  • Able to pay attention to detail

  • Able to work from a professional location (i.e. background)


2.  Client Care

  • Calm clear and professional

  • Oversee  aspects of  onboarding patients and booking

  • Answer inquiries book clients; some intake questions

  • Answer phone calls, emails and check answering machine

2. Billing: (training provided)

  • 3rd party billing

  • Billing reconciliation – receivables

  • Send clients their bills

  • Reconcile every month

3. Group coordination: (training provided)

  • Admin support for groups

  • Scheduling, editing material

4. Other Admin:

  • Support therapists with their questions on Jane App (training provided)

  • Posting on social media

5. Preferred Computer Skills:

  • Comfortable with and able to work in Word, excel, canva, IG, FB, mailchimp, Trello, Jane App, email or willingness to learn;

  • Able upload and download documents


6. Other:

  • Previous experience in mental health an asset

  • Part-time hours: 25-35 per week

  • Expected start date: 2022-01-03

  • Job Types: Full-time, permanent contract

  • Starting salary: $25 per hour, depending on administrative experience



  • Flexible schedule

  • Positive team environment

  • Ongoing learning

  • Creativity

  • Work remotely


  • 7-hour shift 

  • Monday to Friday


  • Secondary School (preferred)


  • administrative assistant: 1 year (preferred)

  • mental health experience an asset

Work remotely: Yes

Posting Closes: Dec 22, 2021

Interviews: week of Dec 27, 2021

Start date: Jan 3, 2022

*all dates are flexible 

Thank you so much for all your interest to join our team. We respect and value your time. Only those individuals invited for an interview will be contacted. If you are not contacted by Dec 22, 2021 we thank you and will keep your resume in mind for future.

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